From L-R: Franchisee-Panelists Pambi Arcangel, William To, Jon Bantigue, and Brice Godfried during the panel discussion on TGPagpagaling in Action: Customer Service Excellence moderated by Emer Sanchez, TGP AVP Franchise Operations.
The Generics Pharmacy (TGP) held the TGP Summit 2019 last February 26-28, 2019, a two-pronged event for pharmacists and franchisees. An avenue for in-depth knowledge sharing, industry experts were invited to deliver plenary talks and panel discussions on relevant issues for community drugstores. The last day of the summit focused on the company’s franchisees, with topics that tackled the importance of delivering consistent customer service and management as a means to adequately address local healthcare needs, as well as maintaining efficient operations and store profitability. The event concluded with the TGP Awards, which gave recognition to outstanding franchisees and pharmacists for their overall performance in 2018.
From L-R: Agnes Rafiñan, TGP GM; Ben Liuson, TGP Founder; TGP Awards 2018 – The Good Pharmacists Awardees Ma.Lourdes Andrada. Melanie Corpuz and Abraham Quilang, together with Robina Gokongwei-Pe, Robinsons Retail President and CEO
Jericho Rosales, TGP Brand Ambassador for the TGPagpapagaling ng Pilipinas Campaign.