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Robinsons Supermarket is our mainstream grocery format, offering fresh, high-quality products and everyday essentials at fair prices.

With a focus on well-being, it provides a comprehensive selection to meet everyday needs—bringing quality and care from heart to cart.

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Robinsons Easymart is our neighborhood minimart bringing convenience and quality products closer to home. It offers carefully selected everyday essentials and a bills payment counter — all in one easy-to-shop location.

Whether grabbing a few items or doing a weekly shop, Robinsons Easymart ensures a quick, simple, and hassle-free experience.

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The Marketplace is our premium grocery format, offering excellent quality food, organic choices, pantry staples, and international brands worldwide.

The Marketplace serves as a convergence point for foodies, gourmands, and health-conscious individuals passionate about delightful food and healthy living.

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Shopwise is our hypermarket format, offering products around the world that goes beyond the pantry essentials as it carries a wide assortment of imported brands from basic food to general merchandise.

Shopwise delivers a one-stop international grocery shopping experience without membership fees.

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Uncle John’s is our convenience store catering to Everyday Go-Getters, offering quick, reliable solutions for daily needs.

Uncle John’s provides a thoughtfully curated selection of ready-to-eat meals, groceries, and essential services, all with a focus on customer care, comfort, and convenience.

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No Brand is a no-frills specialty grocery store offering top-tier Korean products, prioritizing quality over branding.

Launched by E-Mart in South Korea in 2015, No Brand entered the Philippines in 2019 through a franchise agreement with Robinsons Retail.

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The Food segment, accounting for 60% of total sales, recorded net sales of ₱120.3 billion, reflecting a 4.6% increase, driven by SSSG of 2.3% and sales contribution from new stores. Transaction count increased, while basket size grew for two consecutive quarters in the second half of the year.

EBITDA rose by 6.2%, primarily due to gross margin expansion, supported by increased vendor support and stable demand for imported products.

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Food waste is a major global challenge, contributing to both environmental degradation and food insecurity. By integrating sustainability into its business model, Robinsons Retail ensures that the food it sells is not just a commodity but also a vital resource that can support communities in need.

Food Segment banners launched its Food Rescue Initiative in 2023 to reduce waste while supporting food-insecure communities. Through this program, surplus but consumable food is diverted from landfills and redistributed to those in need, demonstrating that sustainability and business efficiency can go hand in hand.

From its pilot at No Brand Robinsons Magnolia, the initiative has expanded to 105 stores, including 10 Robinsons Supermarket branches in Cebu. This 183.78% growth since its 2023 launch with 37 participating stores has been driven by strong partnerships with Scholars of Sustenance Philippines (SOSPH) and Rise Against Hunger, further expanding its reach and impact.

Building on this result, we are actively working to extend the program to more stores, including Robinsons Easymart, Uncle John’s Warehouse in Pasig, and select Distribution Centers (DCs). By scaling the initiative, the company reinforces its commitment to food waste reduction, carbon footprint reduction, and ensuring that more communities gain access to food.

Food Rescue Data

The Food Rescue Initiative has produced measurable outcomes, highlighting its impact as a sustainability-driven program. Since its inception, RRHI rescued a total of 109,098.96 kilograms of surplus food, providing 458,216 meals to individuals and families experiencing food insecurity.

Assessing its effect environmentally, the initiative has prevented 276,020.36 kilograms of carbon emissions, contributing to the company’s broader sustainability goals. Redirecting surplus food helps mitigate the environmental damage associated with food waste decomposition, aligning with global efforts to combat climate change.

Additionally, the program has led to substantial cost savings for Robinsons Retail. By repurposing surplus food, RRHI has saved between ₱1.41 million to ₱2.39 million in potential hauling and disposal costs. This is based on an assumed hauling cost of ₱35,000 per truck. By reallocating surplus food rather than discarding it, RRHI has effectively optimized its logistics and waste management expenses.

The initiative has also strengthened our relationships with NGOs, barangays, and other organizations, with 107 recipient partners actively involved in food distribution efforts. Several of these organizations have also established food rescue kitchens, further amplifying the initiative’s impact by converting rescued food into nutritious meals.

Breaking down our rescued food, 40.3% or 100, 401 meals of the total collected food came from The Marketplace, 36.5% or 90,734 meals from Shopwise, 17.8% or 44,284 meals from No Brand, and 5.4% or 13,445 meals from Robinsons Supermarket.

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By preventing 59,253.58 kilograms of food waste from ending up in landfills, an estimated 149,911.56 kilograms of CO2 emissions were avoided. This environmental impact is equivalent to planting approximately 6,885 trees based on the Arbor Day Foundation’s carbon sequestration estimates.

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At Robinsons Retail, our Food Segment leads the charge in plastic recovery, driving programs that promote plastic waste reduction and community well-being across operations.

Since 2017, Easy on the Plastic has been a key initiative in our plastic neutrality efforts. Originally launched in Robinsons Easymart, this plastic recovery and diversion program transforms plastic waste into Eco bricks and other usable items. By encouraging customers to drop off clean and dry plastic bottles at our stores, we reinforce a circular economy that keeps waste out of nature. This initiative has now expanded to our head office, where employees are actively involved in plastic waste segregation and collection, strengthening our sustainability culture.

Beyond plastic recovery, we integrate health wellness, and social responsibility into our programs. Robinsons Supermarket’s 16th Annual Fit & Fun Wellness Buddy Run brought together 6,500 runners, promoting both individual and community well-being while supporting meaningful causes. This year’s run raised ₱757,000 to support the respective mission of World Vision PH, Community Organizing for Resource Allocation (CORA) Philippines, and Scholars of Sustenance (SOS) Philippines. To reinforce sustainability, CORA’s Eco-Ikot popup educated participants on proper waste disposal along the race route.

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Strengthening our dedication to circular solutions, we launched our first Eco-Ikot Center within a Robinsons store at Robinsons Townville BF Parañaque in December. Developed in partnership with CORA, the Eco-Ikot Center provides an inclusive, community-based solution to plastic pollution while generating livelihood opportunities. The launch was attended by KOICA Deputy Country Director Yoo Jiyoung and USAID Acting Deputy Mission Director to the Philippines and Mongolia Andrea Halverson, underscoring the power of collaboration. With this milestone, we look forward to expanding Eco-Ikot Center to more stores.

In addition, we continue to support environmental awareness initiatives such as Help Save Philippine Seas. In partnership with Save Philippine Seas, The Marketplace organized a coastal cleanup last May at South Road Properties in Cebu City. This activity, part of The Marketplace’s Summer Eco-Bag Campaign and Save Philippine Seas’ Marine Litter Learning Kit workshop, aimed to educate participants on marine litter and encourage simple actions to reduce waste.

Through these initiatives, Robinsons Retail continues to take steps toward robust environmental action, plastic waste reduction, and community engagement—one store and one initiative at a time.

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Robinsons Retail remains committed to empowering local farmers and promoting local products through our Farm-to-Table and Super Goods programs. Farm-to-Table fosters direct partnerships with local fruit and vegetable farmers, boosting their income while improving access to fresh, affordable produce. Meanwhile, the Super Goods program supports smallholder farmers and social enterprises by promoting responsibly sourced, quality local goods. With over 2,500 farmers and 2,000 MSMEs already engaged in 2024, we plan to expand the program by adding new MSME partners, incorporating non-food items, and ramping up marketing efforts.

Our Food Segment launched a 100% traceable, locally sourced seafood line in partnership with Fishta Seafood and Better Seafood Philippines. Since 2021, we’ve supported Fishta’s transition to responsible sourcing practices, benefiting smallholder fisherfolk, traders, and processors. Through this partnership, we reviewed seafood labels, assessed product offerings, and rolled out pilot store locations to ensure traceability and sustainability in our seafood selection. We plan to increase our SKUs of frozen and fresh seafood products under this product line and support more local smallholder fisherfolk.

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Trees of Wellness

Robinsons Supermarket, together with Century Pacific Food, Inc. and Friends of Hope, marked the third anniversary of the Trees of Wellness initiative last November by planting 100 coconut seedlings in General Santos, bringing the total to 3,200 trees since the program began.

As part of the celebration, the event also extended support to Balakayo Elementary School by providing meals and gifts, while also welcoming local farmers to the newly opened Robinsons Supermarket in Polomolok, Cotabato.

This initiative is part of Century Pacific’s broader mission to revitalize the coconut industry. Beyond its environmental benefits, the program helps secure a long-term coconut supply while supporting the livelihoods of local farmers.

Robinsons Supermarket is proud to be part of this meaningful cause that highlights the vital role of local farmers, promoting inclusive growth for all stakeholders.

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Robinsons Retail’s Food Segment remains committed to promoting health and wellness through various initiatives that encourage nutritious choices, active lifestyles, and community well-being.

To inspire healthier eating habits, the Eat the Rainbow program allocates ₱10 for every ₱1000 spent on fruits and vegetables. Through this initiative, ₱155,000 is donated to the Department of Science and Technology – Food and Nutrition Research Institute (DOST-FNRI) to support nutrition research and programs.

In line with the global observance of World Milk Day, Robinsons Supermarket and Robinsons Easymart participated by offering special promotions to encourage milk consumption and proper nutrition. As part of the initiative, ₱110,000 was donated to Right Start, benefiting disadvantaged children. Additionally, Shopwise contributed ₱200,000 worth of goods to Pangarap Foundation’s community-based program, supporting 200 malnourished children.

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Supporting the well-being of mothers and children, Wellness Moms returned for its fourth year, bringing together experts and special guests for meaningful discussions on self-care and family health. The event also provided ₱150,000 in support to the Ateneo Center for Educational Development (ACED), benefiting 231 young mothers. Meanwhile, Fit Kids 2024 encouraged parents to pack healthy meals for their children, offering an exclusive Fit Kids lunch bag as part of the program. A donation of ₱100,000 was made to World Vision PH to support 120 children.

Promoting active lifestyles, over 6,500 runners participated in the 16w Fit & Fun Wellness Buddy Run at Bridgetowne Destination Estate in Pasig City. The event reinforced the importance of health and wellness, with partners World Vision PH, CORA Philippines, and SOS Philippines supporting the initiative. Additionally, Shopwise’s first-ever Bike Fest gathered more than 2,400 biking and fitness enthusiasts at Ayala Vermosa Sports Hub in Imus, Cavite, advocating for active living and sustainable transportation.

As part of its ongoing commitment to health and wellness, The Marketplace’s health and wellness campaign donated ₱50,000 worth of in-kind donations to Kanlungan ni Maria, a non-profit home for abandoned and elderly individuals. Embracing the spirit of giving, they also contributed ₱100,000 in goods to the Make-A-Wish Foundation for 15 children with critical illnesses.

Recognizing Robinsons Retail’s contributions to the health sector, the Philippine General Hospital Medical Foundation, Inc. (PGHMFI) honored Robinsons Supermarket with a Silver Award during its 27th founding anniversary gala, reflecting its dedication to meaningful health programs.

Robinsons Retail’s Food Segment continues to champion health, wellness, and community well-being, making a lasting impact on individuals and families.

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Supporting Children and Schools

Beyond providing quality food products, Robinsons Retail’s Food Segment supports education and well-being by contributing essential resources to schools and students across the country.

Through Alaskaramay - Adopt a School, Robinsons Supermarket and Alaska Milk Corporation contributed to Sinsayon Elementary School in Santiago City, Isabela, donating 36,000 glasses of milk, 28 electric fans, 10 televisions, and more to support students and teachers. Robinsons Easymart also extended assistance to Mayamot Elementary School, providing over ₱240,000 worth of goods, benefiting 300 students.

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Robinsons Easymart at Mayamot Elementary School

As part of the Trees of Wellness anniversary celebration, Robinsons Supermarket, Century Pacific Food, Inc., and Friends of Hope not only planted coconut seedlings but also distributed meals and gifts to students at Balakayo Elementary School, combining environmental efforts with community support.

Recognizing the importance of back-to-school readiness, Robinsons Easymart, through its Balik Easyskwela initiative, donated over ₱520,000 worth of goods to the Gokongwei Brothers Foundation, directly benefiting 300 students. Similarly, The Marketplace’s back-to-school campaign supported Save the Children with ₱80,000 in monetary and in-kind donations, helping provide essential school supplies to children in need.

In partnership with Selecta Milk and RFM Corporation, Robinsons Easymart donated fresh milk, chocolate drinks, and electric fans to San Jose National High School in Barangay San Jose, Antipolo City, Rizal, supporting student well-bring and helping create a more comfortable learning environment for students.

To further support disadvantaged children, Kids Fest by Shopwise provided ₱300,000 in monetary assistance for school supplies, tuition fees, and uniforms, helping 50 abused, abandoned, and neglected boys under the care of Pangarap Foundation. Robinsons Retail’s Food Segment continues to promote education and child welfare, extending its efforts beyond food to help provide young minds with the resources they need to succeed in school and beyond.

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Animal Wellfare

Robinsons Retail’s Food Segment also extends its commitment beyond food by advocating for animal welfare and responsible pet ownership through various initiatives that support rescued animals and celebrate the special bond between pets and their humans.

The Marketplace held its Paws and Pals event at Robinsons Magnolia in partnership with PAWSsion Project to raise awareness about animal welfare and promote responsible pet care. In celebration of pet month, The Marketplace donated ₱50,000 worth of in-kind support to PAWSsion Project, providing essentials and treats for shelter dogs and cats waiting for their forever homes. The initiative also encouraged pet adoption by using the hashtag AdoptDontShop.

Furventure Fair by Shopwise further supported animal welfare efforts by partnering with Animal Kingdom Foundation. The initiative provided ₱10,000 in cash and goods to benefit 10 adopters and dogs, helping rescued animals transition into a loving environment.

Adding to the excitement, Tails of Joy by Robinsons Supermarket brought together pet companions for a two-day festive celebration featuring exclusive deals, a Secret Santa Pet Gift Exchange, a Best Pet Costume Contest, and an event raffle.

Through these initiatives, the Food Segment continues to create meaningful programs that not only provide assistance to animal welfare organizations but also foster a strong sense of community among pet lovers and advocates.

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One of the largest and oldest drugstore chains in the Philippines, Southstar Drug was founded over 85 years ago by the Dy family in the Bicol region. It has now grown to become an industry leader and is listed as one of the country’s Top 500 Corporations.

Southstar Drug stocks a wide assortment of branded prescription and over-the-counter medicines as well as food, personal care, and wellness items. Southstar Drug also has its own range of private label generics.

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Established in Cebu in 1952, Rose Pharmacy is one of the country’s top drugstore chains and the leading drugstore chain in Visayas and Mindanao.

Offering quality and affordable medicines, Rose Pharmacy has its own line of private label generics giving more options to customers for their prescription and over-the-counter medicine needs. Rose Pharmacy is also an exclusive distributor of Guardian, a private line of personal care products.

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TGP is Robinsons Retail’s chain of community drugstores. TGP is operated under a franchise model and continues to be a gamechanger, maintaining its position as the country’s largest chain of community drugstores.

TGP’s franchising model continues to empower entrepreneurs throughout the country as it remains steadfast in its commitment to enabling access to affordable and accessible healthcare via quality products, competitive prices, and convenient locations.

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The Drugstore segment, contributing 18% of total sales, sustained its strong growth momentum with a 7.3% increase in net sales, supported by SSSG of 3.2% and the addition of 79 new stores. Performance was driven by an expanded assortment, improved stock availability, and continued e-commerce strength.

Gross profit outpaced revenue growth, benefiting from enhanced vendor partnerships and increased house brand penetration. However, EBITDA expanded at a slower pace at 2.1% due to higher opex brought by strategic investments in store expansion, supply chain upgrades, and opening of two new distribution centers.

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Access to healthcare remains a challenge for many underserved communities. To bridge this gap, Robinsons Retail’s Drugstore Segment conducts medical missions, offering free consultations, medicines, and specialized healthcare services across the country—ensuring more people receive the care they need.

In 2024, our medical missions directly benefited approximately 26,900 individuals nationwide, with an estimated total contribution of ₱7.93 million in medicines, medical goods, and professional fees. Through 17 medical missions, including health caravans in Tarlac, Quezon Province, Pampanga, Cebu, Davao City, Rizal, and Pangasinan, we extended vital healthcare services. Additionally, 301 TGP stores actively participated in the Free Clinic program, offering specialized health days focused on cardiovascular health, diabetes, and asthma management.

Beyond these initiatives, Rose Pharmacy launched a free medication program in partnership with Lapu-Lapu City, ensuring senior citizens and indigent in-patients have ongoing access to essential medicines. Meanwhile, South Star Drug partnered with Angeles City’s local government to host a Health Fair dedicated to the LGBTQ+ community, providing vital health screenings, consultations, and educational support tailored to their unique needs.

Through our outreach programs, we provided over ₱180,000 worth of essential goods and medicines, benefiting thousands across various communities. Our efforts included supporting 408 elderly individuals at Lualhati ng Maynila Home for the Aged, granting wishes for 15 indigent children with critical illnesses through the Make-A-Wish Christmas Market, and donating to 80 children from the Cancer Warriors Foundation. We also contributed to education by providing school and office supplies for 70 students at Subangdaku Elementary School in partnership with GBF. In times of crisis, we aided 700 typhoon-affected families through Alagang Kapatid, while our CWL Lenten Outreach Program delivered medicines to 400 residents in Caloocan City

We plan to expand our medical missions and outreach programs, reaching more beneficiaries and increasing participating stores. We will strengthen partnerships with local governments, healthcare providers, and community organizations, with a special focus on expanding our reach in Visayas and Mindanao to serve more underserved communities.

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Southstar Drug and Rose Pharmacy reaffirmed their commitment to professional development and community healthcare through their annual Pharmacists Summits, bringing together over 1,000 pharmacists from across the country for learning, collaboration, and recognition.

Southstar Drug’s 2024 Pharmacists Summit, held on October 18-20 in Taguig City, gathered over 600 pharmacists for three days of knowledge-sharing and industry insights. Experts and partners discussed emerging healthcare trends, while pharmacists engaged in meaningful discussions, sharing best practices and fostering collaboration.

“Beyond sharing knowledge, our annual summit is an opportunity for our pharmacists to come together, exchange ideas, and foster meaningful relationships. It is by collaborating and supporting one another that we are able to deliver on our promise of being the Filipino’s care expert,” said Deputy General Manager Thaddeus Sanchez.Meanwhile, Rose Pharmacy’s 3rd National Rose Pharmacists Summit took place on September 28-29 in Cebu City, uniting nearly 500 Rose Pharmacists from the Visayas and Mindanao. The two-day event highlighted pharmacists’ crucial role in advancing community healthcare through professional growth, innovation, and ethics. The summit also honored outstanding pharmacists, including newly licensed Guada Smith, a Rose store manager for nearly two decades, and Susan Jacalan, who was recognized for 40 years of exemplary service.

“Rose thrives because of the commitment of our Rose Pharmacists to improving lives and delivering healthcare that truly cares,” said General Manager Michael So.

With over 400 stores across the Visayas and Mindanao, Rose Pharmacy continues to be one of the most preferred drugstore chains in the region, while Southstar Drug remains a trusted partner in healthcare nationwide. Through these summits, both brands strengthen their pharmacists' capabilities, ensuring quality healthcare reaches more Filipinos.

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Southstar Drug's Pharmacists Summit

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Rose Pharmacy’s Pharmacists Summit

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Investing in the Future of Healthcare

As part of our commitment to developing the next generation of pharmacists, Southstar Drug and Rose Pharmacy proudly celebrate the achievements of 29 scholars and fellows who passed the November 2024 Pharmacists Licensure Exam. Among them, Stan Matthew Taylaran secured the Top 2 spot out of 2,905 passers nationwide.

Through the Gokongwei Brothers Foundation’s STEM Scholarship for Excellence, Southstar Drug supported 17 scholars, while Rose Pharmacy’s Rise at Rose Program provided opportunities for 12 aspiring pharmacists. These initiatives reflect our dedication to building a strong pharmaceutical workforce that upholds excellence, integrity, and a deep commitment to community healthcare.

By investing in education, we continue to create meaningful impact—empowering young professionals to drive positive change in the healthcare industry.

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Wellness Runs for a Cause

Robinsons Retail’s drugstore segment successfully hosted a series of wellness runs in 2024 to promote health advocacy and community engagement. The events, spearheaded by Southstar Drug and Rose Pharmacy, aimed to support health and wellness initiatives, and contribute to meaningful social causes.

Southstar Drug’s 13th annual Run for Wellness, held in partnership with Maxicare Healthcare Corporation, commenced on June 16, 2024, at the University of the Philippines Diliman Academic Oval in Quezon City.

This event was participated by more than 6,600 runners across 3 km, 5 km, and 10 km race categories. This year’s run raised ₱1 million to support Filipino Olympians Eumir Marcial, Aira Villegas, Nesthy Petecio, John Ceniza, Elreen Ando, Vanessa Sarno, Levi Jung-Ruivivar, and Joanie Delgaco as they prepared for the 2024 Paris Olympics. Additionally, another ₱1 million was donated to the UP Diliman Health Service to enhance its medical facilities and healthcare services.

Continuing the momentum, Southstar Drug also hosted the 13th annual Run for Wellness in Naga City, Bicol, on September 15, 2024. Nearly 3,000 runners participated, aligning with the city’s Peñafrancia Festival celebrations. A portion of the proceeds was allocated to the City Government of Naga’s Persons with Disability Affairs Office to improve access to essential healthcare, education, and employment opportunities for persons with disabilities, fostering inclusivity and community empowerment.

Meanwhile, Rose Pharmacy hosted its annual Cancer Warriors Run on July 21, 2024, at the Cebu Business Park in Cebu City. This year, over 4,000 participants united to raise awareness and funds for the Cancer Warriors Foundation Inc. (CWFI), a nonprofit dedicated to supporting children with cancer and their families through medical aid, psychosocial support, and education programs.

Demonstrating its ongoing commitment to the fight against childhood cancer, Rose Pharmacy turned over a ₱1 million donation to CWFI. Group General Manager Joanne Dawn Seno-Arceo and General Manager Michael So presented the donation to CWFI CEO Carmen Auste, Cebu Chapter Head Jay Baylon, and other foundation officers.

To advance our mission of promoting health and wellness, we plan to expand our initiatives by engaging more communities and cities, strengthening partnerships with healthcare organizations, and increasing fundraising efforts for critical health causes. These strategies align with the company’s broader vision of enhancing the quality of life for Filipinos through accessible healthcare and community-driven programs.

imageimageimageIncreasing Access to Affordable and Quality Healthcare Products

Expanding Access to Affordable and Quality Healthcare Products

As part of Robinsons Retail’s mission to enhance healthcare accessibility, its drugstore segment —Southstar Drug, Rose Pharmacy, and TGP—have expanded their range of affordable and quality generic health and wellness products.

Recognizing the need for cost-effective alternatives, Rose Pharmacy scaled up its offerings to include 52 generic SKUs —41 for non-communicable diseases and 11 for communicable diseases. These medications cater to a broad spectrum of health conditions, including bacterial infections, hypertension, diabetes, allergies, pain management, and essential vitamins and supplements.

By growing its generic portfolio, Robinsons Retail continues to drive equitable healthcare access for individuals and families across the country.

With 2,115 stores nationwide, TGP has cemented its position as the largest generic drugstore chain in the Philippines. Its widespread presence ensures that Filipinos, particularly in remote and underserved areas, have access to reliable and cost-effective medications. As of 2024, TGP operates 79 stores in 4th and 5th class municipalities, with a total of ₱23.7 million in waived franchise fees. This extensive footprint enables TGP to serve as a vital healthcare resource, especially for communities where branded medications remain financially out of reach.

A critical component of TGP’s strategy to expand into underserved areas is its initiative to waive franchise fees for stores opening in 4th and 5th class municipalities. By eliminating these costs, TGP not only facilitates easier market entry for local entrepreneurs but also generates employment opportunities, contributing to economic growth at the grassroots level. In 2024 alone, TGP launched 180 new franchised stores nationwide including 34 and 14 stores in Visayas and Mindanao respectively, with an additional 200 stores set to open next year. Out of the 180 new franchised stores in 2024, 29 of which are located in 4th to 5th class areas amounting to ₱8.7 million in waived franchise fees.

Robinsons Retail is set to scale its efforts in making healthcare more accessible and inclusive. The company plans to further diversify its generic medicine portfolio to address a wider range of medical conditions. Through these strategic efforts, Robinsons Retail remains dedicated to fostering a healthier society, where high-quality healthcare is within reach for all.

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A pioneer in the mall-based hardware store concept, Handyman Do it Best was established in 1994 and has become one of the leading hardware and home improvement stores in the Philippines.

Handyman provides value-for-money hardware, electrical and lighting, power tools, and plumbing products as it expands its product selection to respond to changing customer needs.

Handyman became a member of Do It Best Corporation in 2001, one of the largest hardware and home improvement cooperatives in the United States.

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True Value is one of the country’s lifestyle destination outlets for high-quality and unique home and office finds for the discerning homeowner.

Acquired by Robinsons Retail in 2007, True Value has redefined the conventional DIY store by providing a curated selection of products that cater to a wide range of tastes and preferences including lawn and garden tools, automotive supplies, home and kitchen appliances, and paint and sundries, among others. True Value is also a member of the True Value cooperative, which became part of the Do It Best Group after its acquisition in 2024.

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The DIY segment recorded net sales of ₱11.8 billion, representing 5.9% of total sales. The segment continued to face challenges from an industry-wide slowdown, and intensifying competition.

While gross profit remained steady, gross profit margin improved to 32.2% from 30.8% in the previous year, returning to levels last seen in 2020. This improvement was primarily driven by an ongoing replenishment program and the introduction of higher-margin new products. Additionally, enhanced gross margins and cost efficiencies from the closure of 11 underperforming stores accelerated EBITDA growth, outpacing revenue expansion.

Animal Welfare

Advancing Animal Welfare

Handyman and True Value support animal welfare by partnering with rescue organizations and providing essential supplies to shelters. Through various donation programs, the brands have helped improve the well-being of hundreds of rescued dogs and cats while encouraging customer participation in meaningful causes.

In February 2024, the Share-a-Light promo benefited 600 rescued animals from Pawssion Project, with Handyman donating ₱60,000 worth of Philips lighting products and pet food. Customers who purchased select Philips lighting items at discounted prices contributed to the initiative. Similarly, during PAW-some Week in August, True Value donated approximately ₱19,000 worth of pet food, hygiene products, and supplements to Stray Love PH for the benefit of 205 stray dogs.

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From November to December, True Value launched Shop with PAW-sitive Purpose, donating over ₱47,000 worth of premium pet food and Philips LED lights to Stray Love PH, benefiting 250 rescued dogs. Meanwhile, the Bow Wow Gives Back promo, which ran from September to October, allowed customers to contribute through their purchases. For every Bow Wow Dog Food Snack Pack sold, Handyman matched the donation, providing 21 sacks of 20KG Bow Wow Dog Food to the International Wildlife Coalition Trust Philippines.

Recognizing that animal welfare requires collective efforts, Handyman and True Value will continue to expand their donation programs, strengthen partnerships with rescue organizations, and create more opportunities for customer involvement.

Future initiatives will focus on increasing support for shelters, promoting responsible pet ownership, and encouraging adoption and spay/neuter programs to help control the stray animal population. Through these efforts, the brands reaffirm their dedication to making a lasting impact on the lives of rescued animals and the communities that care for them.

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Strengthening Community Support

Our DIY brands continue to uphold their commitment to community welfare through targeted donation campaigns, focusing on education, health, and disaster relief. By leveraging partnerships and customer-driven campaigns, both brands extend assistance to vulnerable groups, ensuring that essential resources reach those in need.

In collaboration with Heavenly Products, Handyman successfully turned over Baby First baby care sets to Save the Children Philippines through its Eco Bag, Eco Rewards campaign. From October to November, the initiative allowed customers to contribute by purchasing designated eco bags, with a portion of proceeds funding the donation. These baby care sets aim to support new mothers and fund other child welfare programs.

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In April, Handyman also extended its support to the Association of Mouth and Foot Painters, donating almost ₱10,000 worth of goods to differently-abled artists. In August, the Give Back with Every Purchase campaign generated more than ₱145,000 worth of goods for families affected by a fire incident in Manila through AHA Learning Center.

Reinforcing its dedication to education, True Value donated over ₱582,000 worth of adult reading glasses to the Gokongwei Brothers Foundation benefiting almost 1,500 DepEd teachers and personnel.

By fostering partnerships with different organizations, Handyman and True Value ensure their initiatives create meaningful, lasting impact.

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Trade-In for a Cause

Home improvement goes beyond providing value-for-money tools and hardware supplies. Through our trade-in programs, we continue to encourage customers to trade in old or used items through charitable donations. This initiative not only promotes responsible consumption but also extends essential resources to underserved communities.

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Handyman’s Greenfield Trade-In program contributed over ₱18,000 worth of school supplies, lunch ware, and hydration packages to street children at AHA Learning Center. Meanwhile, the Stanley Trade-In initiative donated ₱10,000 worth of light bulbs and cleaning items to Tahanang Walang Hagdanan, supporting orthopedically handicapped individuals with everyday necessities.

On the other hand, True Value’s “Make the Big Switch” Trade-In program encouraged customers to exchange old vacuum cleaners, pressure washers, coolers, and cookware, which accumulated to a ₱10,000 worth of goods donation to Caritas Manila’s Damayan Program where it benefited disadvantaged families.

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Our pioneer banner founded in 1980, Robinsons Department Store has been serving the Filipino shopper for close to 45 years and remains to be one of the Philippines’ premier shopping destinations.

As an anchor tenant, Robinsons Department Stores may be found at all Robinsons Malls throughout the country. It is a one-stop lifestyle hub, providing access to quality merchandise and services to Filipino families including local and international apparel, beauty and personal care essentials, toys, and home and other lifestyle essentials. Every store also has a Robinsons Business Center, which offers customers a range of financial-related products and services. Featuring products from Philippine MSMEs and giving them a platform to connect to the mainstream market, Robinsons Department Store also proudly highlights Filipino craftsmanship and innovation through its Tindahan and Go Lokal! sections.

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Offering an unrivaled experiential shopping destination, Spatio is our first multisensory concept store established in September 2024.

Designed to cater both relaxation and indulgence, it allows mall goers to enjoy wide array of selection, ranging from department store staples to proudly Filipino creations by celebrated local artisans. Our concept store also emphasizes an exclusive way of ticking your retail checklist through inviting and dynamic lifestyle spots that include a wine bar, self-care services, and premium shoe care needs.Whether it’s a pair of black socks or a comforting sip of coffee, Spatio creatively meets every shopper’s demand with an added touch of luxury.

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The Department Store segment, which accounted for 8.3% of total sales, delivered ₱16.6 billion in net sales, growing 2.1% year-on-year, driven by higher customer spending during summer, graduation, and the holidays seasons. The launch of Spatio in September 2024, a curated department store catering to the upper-income market, also contributed to the segment’s performance.

Gross profit growth outpaced revenue expansion, supported by a favorable category mix, increased vendor support, and higher distribution center fees. Meanwhile, EBITDA declined owing to higher rent, personnel costs, and marketing efforts for the Spatio launch.

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In partnership with the Philippine Foundation for Breast Care, Inc. (Kasuso), Robinsons Department Store held its Pink Week last October to raise awareness about breast cancer and extend support to women facing this challenge. A ₱150,000 cash donation was turned over to assist breast cancer patients with necessary care and resources. Since 2016, Robinsons Department Store has been a partner of Kasuso.

To further amplify the cause, our head office was lit pink in celebration of Breast Cancer Awareness Month. It represents our aim to encourage conversations, promote early detection through regular screenings, and inspire collective action for early detection and proper treatment.

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As part of our dedication to sustainability and local craftsmanship, Robinsons Department Store launched Eco Corner, a specially curated space featuring eco-friendly brands and locally made goods. Through this initiative, Robinsons Department Store provided consumers with accessible options to make conscious shopping choices, reinforcing the importance of sustainability in everyday life.

By highlighting sustainable products and supporting local artisans, Eco Corner reflected Robinsons Retail’s ongoing efforts to promote responsible retailing and mindful purchasing, demonstrating that small choices can contribute to a more sustainable future.

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Robinsons Department Store actively uplifts children in need through meaningful partnerships with various organizations.

In support of Maria Lena Buhay Memorial Foundation, Inc., an institution that helps young hearing-impaired children, Robinsons Department Store donated assorted merchandise worth more than ₱135,000 to 100 kids. Similarly, through the Lions’ Club of Marikina Valley, Robinsons Department Store contributed nearly ₱162,000 in monetary support, reusable eyeglasses, personal protective equipment (PPE) for healthcare teams, and oral care kits to 1,200 children
and adults.

Recognizing the importance of arts education, Robinsons Department Store also donated ₱250,000 in cash to the Young Musicians Development Organization, which nurtures young talents in music. Additionally, through Rotary’s Adopt-a-Child program, Robinsons Department Store contributed over ₱10,000 in cash to support disadvantaged children. Lastly, Tahanan ng Pagmamahal received ₱50,000 worth of in-kind donations to furnish support for unattended children.

With similar programs, we strive to make a positive impact on children’s lives that bring them joy and enrich their lives.

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Appliances and Electronics

With a commitment to providing high quality and cost-efficient products and services, our Appliances and Electronics Segment continues to adapt to the demand for innovative and advanced technology to keep up with the fast-paced lifestyles of Filipinos and enhancing quality of life through technology.

Toys

For over two decades now, our Toys Segment has remained committed to providing products that inspire creativity and spark imagination for both kids and the kids at heart.

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Robinsons Appliances is one of the country’s most trusted names in the electronics and appliances industry. Whether customers are looking for a new kitchen appliance, a state-of-the-art entertainment system, or the latest smartphone model; techies and gadget enthusiasts alike go to Robinsons Appliances for its extensive range of products and strategic store locations.

With a focus on customer satisfaction, Robinsons Appliances provides home and business owners with cost-efficient and top-quality products and services in partnership with local and global brands to cater to the different needs and preferences of customers.

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Established in Angeles City in 1986 as a small home appliance trading shop, Savers Appliances has grown into one of the most recognizable appliance retailers in the Philippines offering durable and reasonably priced products for both homes and businesses with its own service and installation center.

An authorized distributor of select local and international brands, Savers Appliances also provides a range of services to various industries nationwide, which include industrial and building solutions like air-conditioning and ventilating equipment, security systems, and integration products.

Toys

For over two decades now, our Toys Segment has remained committed to providing products that inspire creativity and spark imagination for both kids and the kids at heart.

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Toys “R” Us believes in the crucial role of play not only in promoting overall well-being and happiness but as an effective medium for exploration, learning, and self-expression.

Featuring an extensive collection of toys, video games, electronics, learning aids, and outdoor playsets, Toys “R” Us has standalone stores and is also accessible at all Robinsons Department Stores via the toy section.

Beauty

Our Beauty Segment aims to empower Filipino women with a range of beauty and cosmetics options. Through an agreement with Shiseido Philippines Corporation, Robinsons Retail operates standalone stores for Shiseido, Benefit, and Clé de Peau Beauté in premier malls across the country. Complementing this is Robinsons Department Store’s Beauty Section, which offers an expanded range of local and international beauty and cosmetic brands.

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One of the most well-loved and respected beauty brands in the world, Shiseido has been dedicated to delivering high-quality products for over a century and a half. Shiseido’s products have always been synonymous with quality, innovation, and excellence.

Shiseido offers a diverse range of products that cater to the needs of different individuals, whether it be cosmetics or skincare, or fragrances and sun care. Shiseido continues to be at the forefront of the beauty industry, providing value to its customers across different regions and cultures.

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From their catchy product names to their quirky packaging, everything about Benefit Cosmetics is designed to make women smile. Benefit Cosmetics has been providing innovative and fun solutions for women’s beauty dilemmas for over four decades now.

Today, Benefit has a range of beauty products that cater to different skin types and concerns, including makeup, skincare, and fragrances. Whether it’s creating the perfect brow or achieving a flawless complexion, Benefit has a product or service that can help you look and feel your best.

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Considered to be Japan’s leading luxury beauty brand, Clé de Peau Beauté of the Shiseido Group is known for its high-quality skincare and makeup products.

Clé de Peau Beauté is known for its innovative, high-performing products that combine advanced technology with luxurious ingredients to provide the ultimate in beauty and skincare including award-winning anti-aging cream La Crème, and best-sellers The Serum and The Radiant Fluid Foundation.

Mass Merchandise

Our Mass Merchandise Segment features lifestyle brands for customers looking for budget-friendly, quality products for home and everyday use, whether it be food containers or storage solutions, kitchen essentials and cleaning tools, beauty products, pet toys, toiletries, and more.

Pets

Anchored on a commitment to responsible pet ownership, our Pet Retail segment is centered on providing quality pet care, superior pet products, and dedicated pet services.

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Daiso Japan Philippines gives customers a fun shopping experience with its vast range of delightful and exciting Japanese merchandise from cute ornaments and home décor to snacks and official Sanrio items, to kitchenware and ceramics, to home improvement and gardening tools, and even pet food and accessories all priced from ₱98 and up.

Daiso Japan Philippines has been an authorized retailer of Daiso Industries Co. Limited, Japan’s top supplier of living ware goods, since 2014.

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A joint venture between Robinsons Retail and Peso Tree, Super50 provides a wide range of very affordable practical and everyday items to a broad market with items priced at ₱50 and up.

Super50 features school and office supplies, party essentials, cleaning products, kitchen utensils, toys, and much more.

Pets

Anchored on a commitment to responsible pet ownership, our Pet Retail segment is centered on providing quality pet care, superior pet products, and dedicated pet services.

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One of the leading pet retail and service chains in the Philippines, Pet Lovers Centre offers a diverse range of pet products like fresh and dry food options, toys, beds, shampoos, and other accessories. Pet services are also available including grooming and vet clinic services for all types of pets.

Guided by its tagline “All Passion, All Pets”, Pet Lovers Centre was first established in Singapore in 1973. Robinsons Retail brought Pet Lovers Centre to the Philippines in 2018 through a franchise license agreement.

Lifestyle Sneakers

Whether seeking the latest release or a timeless classic, Robinsons Retail’s lifestyle sneakers segment enables you to go on a journey of self-expression and individuality through a shared passion for sneakers
and streetwear.

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Established in Cebu in 1952, Rose Pharmacy is one of the country’s top drugstore chains and the leading drugstore chain in Visayas and Mindanao.

Offering quality and affordable medicines, Rose Pharmacy has its own line of private label generics giving more options to customers for their prescription and over-the-counter medicine needs. Rose Pharmacy is also an exclusive distributor of Guardian, a private line of personal care products.

Lifestyle Sneakers

Whether seeking the latest release or a timeless classic, Robinsons Retail’s lifestyle sneakers segment enables you to go on a journey of self-expression and individuality through a shared passion for sneakers and streetwear.

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Sole Academy is one of the country’s trusted multi-brand lifestyle sneaker boutique stores. Established in 2011, it has become the premier store for lifestyle kicks frequented by sneaker enthusiasts and fashion-forward individuals alike.

Featuring an array of exclusive collections from leading brands worldwide, Sole Academy has cultivated a devoted following among aficionados seeking the perfect blend of style, comfort, and uniqueness.

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The Specialty segment reported net sales of ₱14.7 billion. Performance was impacted by the discontinuation of commercial and sub-dealership sales at Savers Appliances and stock availability challenges in the mass merchandise category. However, the segment saw a positive shift, with SSSG turning positive in the fourth quarter after recording a decline over the past few quarters.

Despite the decline in net sales, gross profit increased, driven by Savers Appliances' pivot to a higher-margin retail model, stronger vendor support and higher distribution fees. However, higher operating expenses offset these gains, resulting in a decline in EBITDA.

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Appliances That Make a Difference

Beyond offering top-quality electronics and home solutions, Robinsons Appliances recognizes its role in administering aid in times of crisis and for initiatives that foster development.

In partnership with Ateneo de Naga University, ₱40,446 worth of essential appliances were distributed to affected employees who were hit by Typhoon Pepito. Additionally, we also supported youth development through sports by donating ₱20,000 to 100 youth members of the Marikina Pickleball Team, enabling them to participate in clinics that promote discipline, teamwork, and active living.

Looking ahead, Robinsons Appliances will continue to integrate social responsibility into our core business. Expanding outreach programs and aligning our initiatives with the evolving needs of society will remain at the heart of our efforts—ensuring that every product and service we offer plays a role in improving lives.

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Responsible Pet Care

We believe that every pet deserves proper care. Through our Feed a FURend Campaign, we continue to support rescued and homeless animals by providing them with essential food and protection.

The Feed a FURend Pet Food Donation Drive contributed over ₱270,000 worth of goods to six partner shelters, benefiting more than 600 rescued cats and dogs with nearly 600 assorted pet items. The Feed a FURend Howliday Kit raised ₱38,500 that helped distribute 277 care kits in support of animal shelters. Additionally, donation boxes across our 10 PLC branches collected ₱460,000 worth of pet food and care supplies, while our Re-FUR-posing initiative redirected ₱993,000 worth of surplus pet products to five shelters, ensuring sustainability while supporting animal welfare.

Beyond donations, we similarly advocate for holistic pet ownership. In April, we celebrated International Pet Month with Our Pet Wellness Walk, which was attended by close to 500 pet owners alongside their furry companions at Robinsons Antipolo. This activity highlighted the importance of physical activity for both human and animal health.

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Spreading Joy, One Toy at a Time

Play is vital to a child’s growth and happiness. By partnering with schools, non-profits, and corporate entities, we ensure our contributions create meaningful and lasting impacts.

Through our Toy Library Project, in partnership with WS Pacific Publication, we donated more than ₱86,000 worth of toys to Claret Mission Center in Ormoc City to dedicate a space for 10 economically challenged children, encouraging to use play as a method for learning. For this year’s Kidpreneurs Unleashed, we supported young entrepreneurs by donating ₱20,000 in collaboration with Immaculate Concepcion Academy students and RLC Galleria. Our It’s Good to Give Back program, in partnership with AMSPEC, delivered ₱574,000 worth of toys and food to 500 kindergarten students of Mandaluyong Addition Hills Elementary School, enriching their learning experience.

Moreover, our Move It Day Support initiative, in partnership with Grab Philippines, provided ₱120,000 worth of toys to the families of 500 Move It drivers.

Meanwhile, our Christmas Campaigns shared ₱20,000 worth of toys to 15 cancer patients supported by the Make-A-Wish Foundation and extended a ₱100,000 cash donation to 200 low-income children in Baseco, Manila through World Vision Philippines. The Christmas Tree Lighting event across Robinsons malls added to the festivities, presenting almost ₱36,000 worth of toys to 120 children from Charity Kids.

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Creating Joy Through Art

At Daiso Japan, we bring more than just affordable and delightful Japanese merchandise. Through our partnerships with organizations that nurture creativity, we ensure that our efforts contribute meaningfully to children’s well-being and development.

This year, we collaborated with the Artists Welfare Project Inc. (AWPI) to help children hone their artistic talents, donating almost ₱35,000 worth of goods and art materials. This initiative encouraged young artists to express their creativity, which also reinforced our commitment to reach and empower more communities.

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