Robinsons Supermarket is our mainstream grocery format,
offering fresh, high-quality products and everyday
essentials at fair prices.
With a focus on well-being, it provides a comprehensive
selection to meet everyday needs—bringing quality and care
from heart to cart.
Robinsons Easymart is our neighborhood minimart bringing
convenience and quality products closer to home. It offers
carefully selected everyday essentials and a bills payment
counter — all in one easy-to-shop location.
Whether grabbing a few items or doing a weekly shop,
Robinsons Easymart ensures a quick, simple, and hassle-free
experience.
The Marketplace is our premium grocery format, offering
excellent quality food, organic choices, pantry staples, and
international brands worldwide.
The Marketplace serves as a convergence point for foodies,
gourmands, and health-conscious individuals passionate about
delightful food and healthy living.
Shopwise is our hypermarket format, offering products
around the world that goes beyond the pantry essentials as
it carries a wide assortment of imported brands from basic
food to general merchandise.
Shopwise delivers a one-stop international grocery shopping
experience without membership fees.
Uncle John’s is our convenience store catering to Everyday
Go-Getters, offering quick, reliable solutions for daily
needs.
Uncle John’s provides a thoughtfully curated selection of
ready-to-eat meals, groceries, and essential services, all
with a focus on customer care, comfort, and
convenience.
No Brand is a no-frills specialty grocery store offering
top-tier Korean products, prioritizing quality over
branding.
Launched by E-Mart in South Korea in 2015, No Brand entered
the Philippines in 2019 through a franchise agreement with
Robinsons Retail.
The Food segment, accounting for 60% of total sales, recorded
net sales of ₱120.3 billion, reflecting a 4.6% increase, driven
by SSSG of 2.3% and sales contribution from new stores.
Transaction count increased, while basket size grew for two
consecutive quarters in the second half of the year.
EBITDA rose by 6.2%, primarily due to gross margin expansion,
supported by increased vendor support and stable demand for
imported products.
Food waste is a major global challenge, contributing to both
environmental degradation and food insecurity. By integrating
sustainability into its business model, Robinsons Retail
ensures that the food it sells is not just a commodity but
also a vital resource that can support communities in need.
Food Segment banners launched its Food Rescue Initiative in
2023 to reduce waste while supporting food-insecure
communities. Through this program, surplus but consumable food
is diverted from landfills and redistributed to those in need,
demonstrating that sustainability and business efficiency can
go hand in hand.
From its pilot at No Brand Robinsons Magnolia, the initiative
has expanded to 105 stores, including 10 Robinsons Supermarket
branches in Cebu. This 183.78% growth since its 2023 launch
with 37 participating stores has been driven by strong
partnerships with Scholars of Sustenance Philippines (SOSPH)
and Rise Against Hunger, further expanding its reach and
impact.
Building on this result, we are actively working to extend
the program to more stores, including Robinsons Easymart,
Uncle John’s Warehouse in Pasig, and select Distribution
Centers (DCs). By scaling the initiative, the company
reinforces its commitment to food waste reduction, carbon
footprint reduction, and ensuring that more communities gain
access to food.
The Food Rescue Initiative has produced measurable
outcomes, highlighting its impact as a
sustainability-driven program. Since its inception, RRHI
rescued a total of 109,098.96 kilograms of surplus food,
providing 458,216 meals to individuals and families
experiencing food insecurity.
Assessing its effect environmentally, the initiative has
prevented 276,020.36 kilograms of carbon emissions,
contributing to the company’s broader sustainability
goals. Redirecting surplus food helps mitigate the
environmental damage associated with food waste
decomposition, aligning with global efforts to combat
climate change.
Additionally, the program has led to substantial cost
savings for Robinsons Retail. By repurposing surplus food,
RRHI has saved between ₱1.41 million to ₱2.39 million in
potential hauling and disposal costs. This is based on an
assumed hauling cost of ₱35,000 per truck. By reallocating
surplus food rather than discarding it, RRHI has
effectively optimized its logistics and waste management
expenses.
The initiative has also strengthened our relationships
with NGOs, barangays, and other organizations, with 107
recipient partners actively involved in food distribution
efforts. Several of these organizations have also
established food rescue kitchens, further amplifying the
initiative’s impact by converting rescued food into
nutritious meals.
Breaking down our rescued food, 40.3%
or 100, 401 meals of the total collected food came from The Marketplace, 36.5% or 90,734 meals from Shopwise, 17.8% or 44,284 meals from No Brand, and 5.4% or 13,445 meals from
Robinsons Supermarket.
By preventing 59,253.58 kilograms of food waste from ending up in landfills, an estimated 149,911.56 kilograms of CO2 emissions were avoided. This environmental impact is equivalent to planting approximately 6,885 trees based on the Arbor Day Foundation’s carbon sequestration estimates.
At Robinsons Retail, our Food Segment leads the charge in
plastic recovery, driving programs that promote plastic
waste reduction and community well-being across
operations.
Since 2017, Easy on the Plastic has been a key initiative
in our plastic neutrality efforts. Originally launched in
Robinsons Easymart, this plastic recovery and diversion
program transforms plastic waste into Eco bricks and other
usable items. By encouraging customers to drop off clean
and dry plastic bottles at our stores, we reinforce a
circular economy that keeps waste out of nature. This
initiative has now expanded to our head office, where
employees are actively involved in plastic waste
segregation and collection, strengthening our
sustainability culture.
Beyond plastic recovery, we integrate health wellness,
and social responsibility into our programs. Robinsons
Supermarket’s 16th Annual Fit & Fun Wellness Buddy Run
brought together 6,500 runners, promoting both individual
and community well-being while supporting meaningful
causes. This year’s run raised ₱757,000 to support the
respective mission of World Vision PH, Community
Organizing for Resource Allocation (CORA) Philippines, and
Scholars of Sustenance (SOS) Philippines. To reinforce
sustainability, CORA’s Eco-Ikot popup educated
participants on proper waste disposal along the race
route.
Strengthening our dedication to circular solutions, we
launched our first Eco-Ikot Center within a Robinsons
store at Robinsons Townville BF Parañaque in December.
Developed in partnership with CORA, the Eco-Ikot Center
provides an inclusive, community-based solution to plastic
pollution while generating livelihood opportunities. The
launch was attended by KOICA Deputy Country Director Yoo
Jiyoung and USAID Acting Deputy Mission Director to the
Philippines and Mongolia Andrea Halverson, underscoring
the power of collaboration. With this milestone, we look
forward to expanding Eco-Ikot Center to more stores.
In addition, we continue to support environmental
awareness initiatives such as Help Save Philippine Seas.
In partnership with Save Philippine Seas, The Marketplace
organized a coastal cleanup last May at South Road
Properties in Cebu City. This activity, part of The
Marketplace’s Summer Eco-Bag Campaign and Save Philippine
Seas’ Marine Litter Learning Kit workshop, aimed to
educate participants on marine litter and encourage simple
actions to reduce waste.
Through these initiatives, Robinsons Retail continues to
take steps toward robust environmental action, plastic
waste reduction, and community engagement—one store and
one initiative at a time.
Robinsons Retail remains committed to empowering local
farmers and promoting local products through our Farm-to-Table
and Super Goods programs. Farm-to-Table fosters direct
partnerships with local fruit and vegetable farmers, boosting
their income while improving access to fresh, affordable
produce. Meanwhile, the Super Goods program supports
smallholder farmers and social enterprises by promoting
responsibly sourced, quality local goods. With over 2,500
farmers and 2,000 MSMEs already engaged in 2024, we plan to
expand the program by adding new MSME partners, incorporating
non-food items, and ramping up marketing efforts.
Our Food Segment launched a 100% traceable, locally sourced
seafood line in partnership with Fishta Seafood and Better
Seafood Philippines. Since 2021, we’ve supported Fishta’s
transition to responsible sourcing practices, benefiting
smallholder fisherfolk, traders, and processors. Through this
partnership, we reviewed seafood labels, assessed product
offerings, and rolled out pilot store locations to ensure
traceability and sustainability in our seafood selection. We
plan to increase our SKUs of frozen and fresh seafood products
under this product line and support more local smallholder
fisherfolk.
Robinsons Supermarket, together with Century Pacific Food,
Inc. and Friends of Hope, marked the third anniversary of the
Trees of Wellness initiative last November by planting 100
coconut seedlings in General Santos, bringing the total to
3,200 trees since the program began.
As part of the celebration, the event also extended support
to Balakayo Elementary School by providing meals and gifts,
while also welcoming local farmers to the newly opened
Robinsons Supermarket in Polomolok, Cotabato.
This initiative is part of Century Pacific’s broader mission
to revitalize the coconut industry. Beyond its environmental
benefits, the program helps secure a long-term coconut supply
while supporting the livelihoods of local farmers.
Robinsons Supermarket is proud to be part of this meaningful
cause that highlights the vital role of local farmers,
promoting inclusive growth for all stakeholders.
Robinsons Retail’s Food Segment remains committed to
promoting health and wellness through various initiatives that
encourage nutritious choices, active lifestyles, and community
well-being.
To inspire healthier eating habits, the Eat the Rainbow
program allocates ₱10 for every ₱1000 spent on fruits and
vegetables. Through this initiative, ₱155,000 is donated to
the Department of Science and Technology – Food and Nutrition
Research Institute (DOST-FNRI) to support nutrition research
and programs.
In line with the global observance of World Milk Day,
Robinsons Supermarket and Robinsons Easymart participated by
offering special promotions to encourage milk consumption and
proper nutrition. As part of the initiative, ₱110,000 was
donated to Right Start, benefiting disadvantaged children.
Additionally, Shopwise contributed ₱200,000 worth of goods to
Pangarap Foundation’s community-based program, supporting 200
malnourished children.
Supporting the well-being of mothers and children,
Wellness Moms returned for its fourth year, bringing
together experts and special guests for meaningful
discussions on self-care and family health. The event also
provided ₱150,000 in support to the Ateneo Center for
Educational Development (ACED), benefiting 231 young
mothers. Meanwhile, Fit Kids 2024 encouraged parents to
pack healthy meals for their children, offering an
exclusive Fit Kids lunch bag as part of the program. A
donation of ₱100,000 was made to World Vision PH to
support 120 children.
Promoting active lifestyles, over 6,500 runners
participated in the 16w Fit & Fun Wellness Buddy Run
at Bridgetowne Destination Estate in Pasig City. The event
reinforced the importance of health and wellness, with
partners World Vision PH, CORA Philippines, and SOS
Philippines supporting the initiative. Additionally,
Shopwise’s first-ever Bike Fest gathered more than 2,400
biking and fitness enthusiasts at Ayala Vermosa Sports Hub
in Imus, Cavite, advocating for active living and
sustainable transportation.
As part of its ongoing commitment to health and wellness,
The Marketplace’s health and wellness campaign donated
₱50,000 worth of in-kind donations to Kanlungan ni Maria,
a non-profit home for abandoned and elderly individuals.
Embracing the spirit of giving, they also contributed
₱100,000 in goods to the Make-A-Wish Foundation for 15
children with critical illnesses.
Recognizing Robinsons Retail’s contributions to the
health sector, the Philippine General Hospital Medical
Foundation, Inc. (PGHMFI) honored Robinsons Supermarket
with a Silver Award during its 27th founding anniversary
gala, reflecting its dedication to meaningful health
programs.
Robinsons Retail’s Food Segment continues to champion
health, wellness, and community well-being, making a
lasting impact on individuals and families.
Beyond providing quality food products, Robinsons Retail’s
Food Segment supports education and well-being by contributing
essential resources to schools and students across the
country.
Through Alaskaramay - Adopt a School, Robinsons Supermarket
and Alaska Milk Corporation contributed to Sinsayon Elementary
School in Santiago City, Isabela, donating 36,000 glasses of
milk, 28 electric fans, 10 televisions, and more to support
students and teachers. Robinsons Easymart also extended
assistance to Mayamot Elementary School, providing over
₱240,000 worth of goods, benefiting 300 students.
Robinsons Easymart at Mayamot Elementary School
As part of the Trees of Wellness anniversary celebration,
Robinsons Supermarket, Century Pacific Food, Inc., and
Friends of Hope not only planted coconut seedlings but
also distributed meals and gifts to students at Balakayo
Elementary School, combining environmental efforts with
community support.
Recognizing the importance of back-to-school readiness,
Robinsons Easymart, through its Balik Easyskwela
initiative, donated over ₱520,000 worth of goods to the
Gokongwei Brothers Foundation, directly benefiting 300
students. Similarly, The Marketplace’s back-to-school
campaign supported Save the Children with ₱80,000 in
monetary and in-kind donations, helping provide essential
school supplies to children in need.
In partnership with Selecta Milk and RFM Corporation,
Robinsons Easymart donated fresh milk, chocolate drinks,
and electric fans to San Jose National High School in
Barangay San Jose, Antipolo City, Rizal, supporting
student well-bring and helping create a more comfortable
learning environment for students.
To further support disadvantaged children, Kids Fest by Shopwise provided ₱300,000 in monetary assistance for school supplies, tuition fees, and uniforms, helping 50 abused, abandoned, and neglected boys under the care of Pangarap Foundation. Robinsons Retail’s Food Segment continues to promote education and child welfare, extending its efforts beyond food to help provide young minds with the resources they need to succeed in school and beyond.
Robinsons Retail’s Food Segment also extends its commitment
beyond food by advocating for animal welfare and responsible
pet ownership through various initiatives that support rescued
animals and celebrate the special bond between pets and their
humans.
The Marketplace held its Paws and Pals event at Robinsons
Magnolia in partnership with PAWSsion Project to raise
awareness about animal welfare and promote responsible pet
care. In celebration of pet month, The Marketplace donated
₱50,000 worth of in-kind support to PAWSsion Project,
providing essentials and treats for shelter dogs and cats
waiting for their forever homes. The initiative also
encouraged pet adoption by using the hashtag AdoptDontShop.
Furventure Fair by Shopwise further supported animal welfare
efforts by partnering with Animal Kingdom Foundation. The
initiative provided ₱10,000 in cash and goods to benefit 10
adopters and dogs, helping rescued animals transition into a
loving environment.
Adding to the excitement, Tails of Joy by Robinsons
Supermarket brought together pet companions for a two-day
festive celebration featuring exclusive deals, a Secret Santa
Pet Gift Exchange, a Best Pet Costume Contest, and an event
raffle.
Through these initiatives, the Food Segment continues to
create meaningful programs that not only provide assistance to
animal welfare organizations but also foster a strong sense of
community among pet lovers and advocates.
One of the largest and oldest drugstore chains in the
Philippines, Southstar Drug was founded over 85 years ago by
the Dy family in the Bicol region. It has now grown to
become an industry leader and is listed as one of the
country’s Top 500 Corporations.
Southstar Drug stocks a wide assortment of branded
prescription and over-the-counter medicines as well as food,
personal care, and wellness items. Southstar Drug also has
its own range of private label generics.
Established in Cebu in 1952, Rose Pharmacy is one of the
country’s top drugstore chains and the leading drugstore
chain in Visayas and Mindanao.
Offering quality and affordable medicines, Rose Pharmacy
has its own line of private label generics giving more
options to customers for their prescription and
over-the-counter medicine needs. Rose Pharmacy is also an
exclusive distributor of Guardian, a private line of
personal care products.
TGP is Robinsons Retail’s chain of community drugstores.
TGP is operated under a franchise model and continues to be
a gamechanger, maintaining its position as the country’s
largest chain of community drugstores.
TGP’s franchising model continues to empower entrepreneurs
throughout the country as it remains steadfast in its
commitment to enabling access to affordable and accessible
healthcare via quality products, competitive prices, and
convenient locations.
The Drugstore segment, contributing 18% of total sales,
sustained its strong growth momentum with a 7.3% increase in net
sales, supported by SSSG of 3.2% and the addition of 79 new
stores. Performance was driven by an expanded assortment,
improved stock availability, and continued e-commerce strength.
Gross profit outpaced revenue growth, benefiting from enhanced
vendor partnerships and increased house brand penetration.
However, EBITDA expanded at a slower pace at 2.1% due to higher
opex brought by strategic investments in store expansion, supply
chain upgrades, and opening of two new distribution centers.
Access to healthcare remains a challenge for many underserved
communities. To bridge this gap, Robinsons Retail’s Drugstore
Segment conducts medical missions, offering free
consultations, medicines, and specialized healthcare services
across the country—ensuring more people receive the care they
need.
In 2024, our medical missions directly benefited
approximately 26,900 individuals nationwide, with an estimated
total contribution of ₱7.93 million in medicines, medical
goods, and professional fees. Through 17 medical missions,
including health caravans in Tarlac, Quezon Province,
Pampanga, Cebu, Davao City, Rizal, and Pangasinan, we extended
vital healthcare services. Additionally, 301 TGP stores
actively participated in the Free Clinic program, offering
specialized health days focused on cardiovascular health,
diabetes, and asthma management.
Beyond these initiatives, Rose Pharmacy launched a free
medication program in partnership with Lapu-Lapu City,
ensuring senior citizens and indigent in-patients have ongoing
access to essential medicines. Meanwhile, South Star Drug
partnered with Angeles City’s local government to host a
Health Fair dedicated to the LGBTQ+ community, providing vital
health screenings, consultations, and educational support
tailored to their unique needs.
Through our outreach programs, we provided over ₱180,000
worth of essential goods and medicines, benefiting
thousands across various communities. Our efforts included
supporting 408 elderly individuals at Lualhati ng Maynila
Home for the Aged, granting wishes for 15 indigent
children with critical illnesses through the Make-A-Wish
Christmas Market, and donating to 80 children from the
Cancer Warriors Foundation. We also contributed to
education by providing school and office supplies for 70
students at Subangdaku Elementary School in partnership
with GBF. In times of crisis, we aided 700
typhoon-affected families through Alagang Kapatid, while
our CWL Lenten Outreach Program delivered medicines to 400
residents in Caloocan City
We plan to expand our medical missions and outreach
programs, reaching more beneficiaries and increasing
participating stores. We will strengthen partnerships with
local governments, healthcare providers, and community
organizations, with a special focus on expanding our reach
in Visayas and Mindanao to serve more underserved
communities.
Southstar Drug and Rose Pharmacy reaffirmed their commitment
to professional development and community healthcare through
their annual Pharmacists Summits, bringing together over 1,000
pharmacists from across the country for learning,
collaboration, and recognition.
Southstar Drug’s 2024 Pharmacists Summit, held on October
18-20 in Taguig City, gathered over 600 pharmacists for three
days of knowledge-sharing and industry insights. Experts and
partners discussed emerging healthcare trends, while
pharmacists engaged in meaningful discussions, sharing best
practices and fostering collaboration.
“Beyond sharing knowledge, our annual summit is an
opportunity for our pharmacists to come together, exchange
ideas, and foster meaningful relationships. It is by
collaborating and supporting one another that we are able
to deliver on our promise of being the Filipino’s care
expert,” said Deputy General Manager Thaddeus
Sanchez.Meanwhile, Rose Pharmacy’s 3rd National Rose
Pharmacists Summit took place on September 28-29 in Cebu
City, uniting nearly 500 Rose Pharmacists from the Visayas
and Mindanao. The two-day event highlighted pharmacists’
crucial role in advancing community healthcare through
professional growth, innovation, and ethics. The summit
also honored outstanding pharmacists, including newly
licensed Guada Smith, a Rose store manager for nearly two
decades, and Susan Jacalan, who was recognized for 40
years of exemplary service.
“Rose thrives because of the commitment of our Rose
Pharmacists to improving lives and delivering healthcare
that truly cares,” said General Manager Michael So.
With over 400 stores across the Visayas and Mindanao,
Rose Pharmacy continues to be one of the most preferred
drugstore chains in the region, while Southstar Drug
remains a trusted partner in healthcare nationwide.
Through these summits, both brands strengthen their
pharmacists' capabilities, ensuring quality healthcare
reaches more Filipinos.
Southstar Drug's Pharmacists Summit
Rose Pharmacy’s Pharmacists Summit
As part of our commitment to developing the next
generation of pharmacists, Southstar Drug and Rose
Pharmacy proudly celebrate the achievements of 29 scholars
and fellows who passed the November 2024 Pharmacists
Licensure Exam. Among them, Stan Matthew Taylaran secured
the Top 2 spot out of 2,905 passers nationwide.
Through the Gokongwei Brothers Foundation’s STEM
Scholarship for Excellence, Southstar Drug supported 17
scholars, while Rose Pharmacy’s Rise at Rose Program
provided opportunities for 12 aspiring pharmacists. These
initiatives reflect our dedication to building a strong
pharmaceutical workforce that upholds excellence,
integrity, and a deep commitment to community healthcare.
By investing in education, we continue to create
meaningful impact—empowering young professionals to drive
positive change in the healthcare industry.
Robinsons Retail’s drugstore segment successfully hosted a
series of wellness runs in 2024 to promote health advocacy and
community engagement. The events, spearheaded by Southstar
Drug and Rose Pharmacy, aimed to support health and wellness
initiatives, and contribute to meaningful social causes.
Southstar Drug’s 13th annual Run for Wellness, held in
partnership with Maxicare Healthcare Corporation, commenced on
June 16, 2024, at the University of the Philippines Diliman
Academic Oval in Quezon City.
This event was participated by more than 6,600 runners across
3 km, 5 km, and 10 km race categories. This year’s run raised
₱1 million to support Filipino Olympians Eumir Marcial, Aira
Villegas, Nesthy Petecio, John Ceniza, Elreen Ando, Vanessa
Sarno, Levi Jung-Ruivivar, and Joanie Delgaco as they prepared
for the 2024 Paris Olympics. Additionally, another ₱1 million
was donated to the UP Diliman Health Service to enhance its
medical facilities and healthcare services.
Continuing the momentum, Southstar Drug also hosted the 13th
annual Run for Wellness in Naga City, Bicol, on September 15,
2024. Nearly 3,000 runners participated, aligning with the
city’s Peñafrancia Festival celebrations. A portion of the
proceeds was allocated to the City Government of Naga’s
Persons with Disability Affairs Office to improve access to
essential healthcare, education, and employment opportunities
for persons with disabilities, fostering inclusivity and
community empowerment.
Meanwhile, Rose Pharmacy hosted its annual Cancer Warriors
Run on July 21, 2024, at the Cebu Business Park in Cebu City.
This year, over 4,000 participants united to raise awareness
and funds for the Cancer Warriors Foundation Inc. (CWFI), a
nonprofit dedicated to supporting children with cancer and
their families through medical aid, psychosocial support, and
education programs.
Demonstrating its ongoing commitment to the fight against
childhood cancer, Rose Pharmacy turned over a ₱1 million
donation to CWFI. Group General Manager Joanne Dawn Seno-Arceo
and General Manager Michael So presented the donation to CWFI
CEO Carmen Auste, Cebu Chapter Head Jay Baylon, and other
foundation officers.
To advance our mission of promoting health and wellness, we
plan to expand our initiatives by engaging more communities
and cities, strengthening partnerships with healthcare
organizations, and increasing fundraising efforts for critical
health causes. These strategies align with the company’s
broader vision of enhancing the quality of life for Filipinos
through accessible healthcare and community-driven
programs.
As part of Robinsons Retail’s mission to enhance healthcare
accessibility, its drugstore segment —Southstar Drug, Rose
Pharmacy, and TGP—have expanded their range of affordable and
quality generic health and wellness products.
Recognizing the need for cost-effective alternatives, Rose
Pharmacy scaled up its offerings to include 52 generic SKUs
—41 for non-communicable diseases and 11 for communicable
diseases. These medications cater to a broad spectrum of
health conditions, including bacterial infections,
hypertension, diabetes, allergies, pain management, and
essential vitamins and supplements.
By growing its generic portfolio, Robinsons Retail continues
to drive equitable healthcare access for individuals and
families across the country.
With 2,115 stores nationwide, TGP has cemented its position
as the largest generic drugstore chain in the Philippines. Its
widespread presence ensures that Filipinos, particularly in
remote and underserved areas, have access to reliable and
cost-effective medications. As of 2024, TGP operates 79 stores
in 4th and 5th class municipalities, with a total of ₱23.7
million in waived franchise fees. This extensive footprint
enables TGP to serve as a vital healthcare resource,
especially for communities where branded medications remain
financially out of reach.
A critical component of TGP’s strategy to expand into
underserved areas is its initiative to waive franchise
fees for stores opening in 4th and 5th class
municipalities. By eliminating these costs, TGP not only
facilitates easier market entry for local entrepreneurs
but also generates employment opportunities, contributing
to economic growth at the grassroots level. In 2024 alone,
TGP launched 180 new franchised stores nationwide
including 34 and 14 stores in Visayas and Mindanao
respectively, with an additional 200 stores set to open
next year. Out of the 180 new franchised stores in 2024,
29 of which are located in 4th to 5th class areas
amounting to ₱8.7 million in waived franchise fees.
Robinsons Retail is set to scale its efforts in making
healthcare more accessible and inclusive. The company
plans to further diversify its generic medicine portfolio
to address a wider range of medical conditions. Through
these strategic efforts, Robinsons Retail remains
dedicated to fostering a healthier society, where
high-quality healthcare is within reach for all.
A pioneer in the mall-based hardware store concept, Handyman
Do it Best was established in 1994 and has become one of the
leading hardware and home improvement stores in the
Philippines.
Handyman provides value-for-money hardware, electrical and
lighting, power tools, and plumbing products as it expands its
product selection to respond to changing customer needs.
Handyman became a member of Do It Best Corporation in 2001,
one of the largest hardware and home improvement cooperatives
in the United States.
True Value is one of the country’s lifestyle destination
outlets for high-quality and unique home and office finds for
the discerning homeowner.
Acquired by Robinsons Retail in 2007, True Value has
redefined the conventional DIY store by providing a curated
selection of products that cater to a wide range of tastes and
preferences including lawn and garden tools, automotive
supplies, home and kitchen appliances, and paint and sundries,
among others. True Value is also a member of the True Value
cooperative, which became part of the Do It Best Group after
its acquisition in 2024.
The DIY segment recorded net sales of ₱11.8 billion,
representing 5.9% of total sales. The segment continued to face
challenges from an industry-wide slowdown, and intensifying
competition.
While gross profit remained steady, gross profit margin
improved to 32.2% from 30.8% in the previous year, returning to
levels last seen in 2020. This improvement was primarily driven
by an ongoing replenishment program and the introduction of
higher-margin new products. Additionally, enhanced gross margins
and cost efficiencies from the closure of 11 underperforming
stores accelerated EBITDA growth, outpacing revenue expansion.
Handyman and True Value support animal welfare by
partnering with rescue organizations and providing
essential supplies to shelters. Through various donation
programs, the brands have helped improve the well-being of
hundreds of rescued dogs and cats while encouraging
customer participation in meaningful causes.
In February 2024, the Share-a-Light promo benefited 600
rescued animals from Pawssion Project, with Handyman
donating ₱60,000 worth of Philips lighting products and
pet food. Customers who purchased select Philips lighting
items at discounted prices contributed to the initiative.
Similarly, during PAW-some Week in August, True Value
donated approximately ₱19,000 worth of pet food, hygiene
products, and supplements to Stray Love PH for the benefit
of 205 stray dogs.
From November to December, True Value launched Shop with
PAW-sitive Purpose, donating over ₱47,000 worth of premium
pet food and Philips LED lights to Stray Love PH,
benefiting 250 rescued dogs. Meanwhile, the Bow Wow Gives
Back promo, which ran from September to October, allowed
customers to contribute through their purchases. For every
Bow Wow Dog Food Snack Pack sold, Handyman matched the
donation, providing 21 sacks of 20KG Bow Wow Dog Food to
the International Wildlife Coalition Trust Philippines.
Recognizing that animal welfare requires collective
efforts, Handyman and True Value will continue to expand
their donation programs, strengthen partnerships with
rescue organizations, and create more opportunities for
customer involvement.
Future initiatives will focus on increasing support for
shelters, promoting responsible pet ownership, and
encouraging adoption and spay/neuter programs to help
control the stray animal population. Through these
efforts, the brands reaffirm their dedication to making a
lasting impact on the lives of rescued animals and the
communities that care for them.
Our DIY brands continue to uphold their commitment to
community welfare through targeted donation campaigns,
focusing on education, health, and disaster relief. By
leveraging partnerships and customer-driven campaigns,
both brands extend assistance to vulnerable groups,
ensuring that essential resources reach those in
need.
In collaboration with Heavenly Products, Handyman
successfully turned over Baby First baby care sets to Save
the Children Philippines through its Eco Bag, Eco Rewards
campaign. From October to November, the initiative allowed
customers to contribute by purchasing designated eco bags,
with a portion of proceeds funding the donation. These
baby care sets aim to support new mothers and fund other
child welfare programs.
In April, Handyman also extended its support to the
Association of Mouth and Foot Painters, donating almost
₱10,000 worth of goods to differently-abled artists. In
August, the Give Back with Every Purchase campaign generated
more than ₱145,000 worth of goods for families affected by a
fire incident in Manila through AHA Learning Center.
Reinforcing its dedication to education, True Value donated
over ₱582,000 worth of adult reading glasses to the Gokongwei
Brothers Foundation benefiting almost 1,500 DepEd teachers and
personnel.
By fostering partnerships with different organizations,
Handyman and True Value ensure their initiatives create
meaningful, lasting impact.
Home improvement goes beyond providing value-for-money tools and hardware supplies. Through our trade-in programs, we continue to encourage customers to trade in old or used items through charitable donations. This initiative not only promotes responsible consumption but also extends essential resources to underserved communities.
Handyman’s Greenfield Trade-In program contributed over
₱18,000 worth of school supplies, lunch ware, and
hydration packages to street children at AHA Learning
Center. Meanwhile, the Stanley Trade-In initiative donated
₱10,000 worth of light bulbs and cleaning items to
Tahanang Walang Hagdanan, supporting orthopedically
handicapped individuals with everyday necessities.
On the other hand, True Value’s “Make the Big Switch”
Trade-In program encouraged customers to exchange old
vacuum cleaners, pressure washers, coolers, and cookware,
which accumulated to a ₱10,000 worth of goods donation to
Caritas Manila’s Damayan Program where it benefited
disadvantaged families.
Our pioneer banner founded in 1980, Robinsons Department
Store has been serving the Filipino shopper for close to 45
years and remains to be one of the Philippines’ premier
shopping destinations.
As an anchor tenant, Robinsons Department Stores may be found
at all Robinsons Malls throughout the country. It is a
one-stop lifestyle hub, providing access to quality
merchandise and services to Filipino families including local
and international apparel, beauty and personal care
essentials, toys, and home and other lifestyle essentials.
Every store also has a Robinsons Business Center, which offers
customers a range of financial-related products and services.
Featuring products from Philippine MSMEs and giving them a
platform to connect to the mainstream market, Robinsons
Department Store also proudly highlights Filipino
craftsmanship and innovation through its Tindahan and Go
Lokal! sections.
Offering an unrivaled experiential shopping destination,
Spatio is our first multisensory concept store established in
September 2024.
Designed to cater both relaxation and indulgence, it allows
mall goers to enjoy wide array of selection, ranging from
department store staples to proudly Filipino creations by
celebrated local artisans. Our concept store also emphasizes
an exclusive way of ticking your retail checklist through
inviting and dynamic lifestyle spots that include a wine bar,
self-care services, and premium shoe care needs.Whether it’s a
pair of black socks or a comforting sip of coffee, Spatio
creatively meets every shopper’s demand with an added touch of
luxury.
The Department Store segment, which accounted for 8.3% of total
sales, delivered ₱16.6 billion in net sales, growing 2.1%
year-on-year, driven by higher customer spending during summer,
graduation, and the holidays seasons. The launch of Spatio in
September 2024, a curated department store catering to the
upper-income market, also contributed to the segment’s
performance.
Gross profit growth outpaced revenue expansion, supported by a
favorable category mix, increased vendor support, and higher
distribution center fees. Meanwhile, EBITDA declined owing to
higher rent, personnel costs, and marketing efforts for the
Spatio launch.
In partnership with the Philippine Foundation for Breast
Care, Inc. (Kasuso), Robinsons Department Store held its
Pink Week last October to raise awareness about breast
cancer and extend support to women facing this challenge.
A ₱150,000 cash donation was turned over to assist breast
cancer patients with necessary care and resources. Since
2016, Robinsons Department Store has been a partner of
Kasuso.
To further amplify the cause, our head office was lit
pink in celebration of Breast Cancer Awareness Month. It
represents our aim to encourage conversations, promote
early detection through regular screenings, and inspire
collective action for early detection and proper
treatment.
As part of our dedication to sustainability and local
craftsmanship, Robinsons Department Store launched Eco Corner,
a specially curated space featuring eco-friendly brands and
locally made goods. Through this initiative, Robinsons
Department Store provided consumers with accessible options to
make conscious shopping choices, reinforcing the importance of
sustainability in everyday life.
By highlighting sustainable products and supporting local
artisans, Eco Corner reflected Robinsons Retail’s ongoing
efforts to promote responsible retailing and mindful
purchasing, demonstrating that small choices can contribute to
a more sustainable future.
Robinsons Department Store actively uplifts children in need
through meaningful partnerships with various organizations.
In support of Maria Lena Buhay Memorial Foundation, Inc., an
institution that helps young hearing-impaired children,
Robinsons Department Store donated assorted merchandise worth
more than ₱135,000 to 100 kids. Similarly, through the Lions’
Club of Marikina Valley, Robinsons Department Store
contributed nearly ₱162,000 in monetary support, reusable
eyeglasses, personal protective equipment (PPE) for healthcare
teams, and oral care kits to 1,200 children
and adults.
Recognizing the importance of arts education, Robinsons
Department Store also donated ₱250,000 in cash to the Young
Musicians Development Organization, which nurtures young
talents in music. Additionally, through Rotary’s Adopt-a-Child
program, Robinsons Department Store contributed over ₱10,000
in cash to support disadvantaged children. Lastly, Tahanan ng
Pagmamahal received ₱50,000 worth of in-kind donations to
furnish support for unattended children.
With similar programs, we strive to make a positive impact on
children’s lives that bring them joy and enrich their
lives.
With a commitment to providing high quality and cost-efficient products and services, our Appliances and Electronics Segment continues to adapt to the demand for innovative and advanced technology to keep up with the fast-paced lifestyles of Filipinos and enhancing quality of life through technology.
For over two decades now, our Toys Segment has remained committed to providing products that inspire creativity and spark imagination for both kids and the kids at heart.
Robinsons Appliances is one of the country’s most trusted
names in the electronics and appliances industry. Whether
customers are looking for a new kitchen appliance, a
state-of-the-art entertainment system, or the latest
smartphone model; techies and gadget enthusiasts alike go to
Robinsons Appliances for its extensive range of products and
strategic store locations.
With a focus on customer satisfaction, Robinsons Appliances
provides home and business owners with cost-efficient and
top-quality products and services in partnership with local
and global brands to cater to the different needs and
preferences of customers.
Established in Angeles City in 1986 as a small home
appliance trading shop, Savers Appliances has grown into one
of the most recognizable appliance retailers in the
Philippines offering durable and reasonably priced products
for both homes and businesses with its own service and
installation center.
An authorized distributor of select local and international
brands, Savers Appliances also provides a range of services
to various industries nationwide, which include industrial
and building solutions like air-conditioning and ventilating
equipment, security systems, and integration products.
For over two decades now, our Toys Segment has remained committed to providing products that inspire creativity and spark imagination for both kids and the kids at heart.
Toys “R” Us believes in the crucial role of play not only
in promoting overall well-being and happiness but as an
effective medium for exploration, learning, and
self-expression.
Featuring an extensive collection of toys, video games,
electronics, learning aids, and outdoor playsets, Toys “R”
Us has standalone stores and is also accessible at all
Robinsons Department Stores via the toy section.
Our Beauty Segment aims to empower Filipino women with a range of beauty and cosmetics options. Through an agreement with Shiseido Philippines Corporation, Robinsons Retail operates standalone stores for Shiseido, Benefit, and Clé de Peau Beauté in premier malls across the country. Complementing this is Robinsons Department Store’s Beauty Section, which offers an expanded range of local and international beauty and cosmetic brands.
One of the most well-loved and respected beauty brands in
the world, Shiseido has been dedicated to delivering
high-quality products for over a century and a half.
Shiseido’s products have always been synonymous with
quality, innovation, and excellence.
Shiseido offers a diverse range of products that cater to
the needs of different individuals, whether it be cosmetics
or skincare, or fragrances and sun care. Shiseido continues
to be at the forefront of the beauty industry, providing
value to its customers across different regions and
cultures.
From their catchy product names to their quirky packaging,
everything about Benefit Cosmetics is designed to make women
smile. Benefit Cosmetics has been providing innovative and
fun solutions for women’s beauty dilemmas for over four
decades now.
Today, Benefit has a range of beauty products that cater to
different skin types and concerns, including makeup,
skincare, and fragrances. Whether it’s creating the perfect
brow or achieving a flawless complexion, Benefit has a
product or service that can help you look and feel your
best.
Considered to be Japan’s leading luxury beauty brand, Clé
de Peau Beauté of the Shiseido Group is known for its
high-quality skincare and makeup products.
Clé de Peau Beauté is known for its innovative,
high-performing products that combine advanced technology
with luxurious ingredients to provide the ultimate in beauty
and skincare including award-winning anti-aging cream La
Crème, and best-sellers The Serum and The Radiant Fluid
Foundation.
Our Mass Merchandise Segment features lifestyle brands for customers looking for budget-friendly, quality products for home and everyday use, whether it be food containers or storage solutions, kitchen essentials and cleaning tools, beauty products, pet toys, toiletries, and more.
Anchored on a commitment to responsible pet ownership, our Pet Retail segment is centered on providing quality pet care, superior pet products, and dedicated pet services.
Daiso Japan Philippines gives customers a fun shopping
experience with its vast range of delightful and exciting
Japanese merchandise from cute ornaments and home décor to
snacks and official Sanrio items, to kitchenware and
ceramics, to home improvement and gardening tools, and even
pet food and accessories all priced from ₱98 and up.
Daiso Japan Philippines has been an authorized retailer of
Daiso Industries Co. Limited, Japan’s top supplier of living
ware goods, since 2014.
A joint venture between Robinsons Retail and Peso Tree,
Super50 provides a wide range of very affordable practical
and everyday items to a broad market with items priced at
₱50 and up.
Super50 features school and office supplies, party
essentials, cleaning products, kitchen utensils, toys, and
much more.
Anchored on a commitment to responsible pet ownership, our Pet Retail segment is centered on providing quality pet care, superior pet products, and dedicated pet services.
One of the leading pet retail and service chains in the
Philippines, Pet Lovers Centre offers a diverse range of pet
products like fresh and dry food options, toys, beds,
shampoos, and other accessories. Pet services are also
available including grooming and vet clinic services for all
types of pets.
Guided by its tagline “All Passion, All Pets”, Pet Lovers
Centre was first established in Singapore in 1973. Robinsons
Retail brought Pet Lovers Centre to the Philippines in 2018
through a franchise license agreement.
Whether seeking the latest release or a timeless classic,
Robinsons Retail’s lifestyle sneakers segment enables you to
go on a journey of self-expression and individuality through
a shared passion for sneakers
and streetwear.
Established in Cebu in 1952, Rose Pharmacy is one of the
country’s top drugstore chains and the leading drugstore
chain in Visayas and Mindanao.
Offering quality and affordable medicines, Rose Pharmacy
has its own line of private label generics giving more
options to customers for their prescription and
over-the-counter medicine needs. Rose Pharmacy is also an
exclusive distributor of Guardian, a private line of
personal care products.
Whether seeking the latest release or a timeless classic, Robinsons Retail’s lifestyle sneakers segment enables you to go on a journey of self-expression and individuality through a shared passion for sneakers and streetwear.
Sole Academy is one of the country’s trusted multi-brand
lifestyle sneaker boutique stores. Established in 2011, it
has become the premier store for lifestyle kicks frequented
by sneaker enthusiasts and fashion-forward individuals
alike.
Featuring an array of exclusive collections from leading
brands worldwide, Sole Academy has cultivated a devoted
following among aficionados seeking the perfect blend of
style, comfort, and uniqueness.
The Specialty segment reported net sales of ₱14.7 billion.
Performance was impacted by the discontinuation of commercial
and sub-dealership sales at Savers Appliances and stock
availability challenges in the mass merchandise category.
However, the segment saw a positive shift, with SSSG turning
positive in the fourth quarter after recording a decline over
the past few quarters.
Despite the decline in net sales, gross profit increased,
driven by Savers Appliances' pivot to a higher-margin retail
model, stronger vendor support and higher distribution fees.
However, higher operating expenses offset these gains, resulting
in a decline in EBITDA.
Beyond offering top-quality electronics and home solutions,
Robinsons Appliances recognizes its role in administering aid
in times of crisis and for initiatives that foster
development.
In partnership with Ateneo de Naga University, ₱40,446 worth
of essential appliances were distributed to affected employees
who were hit by Typhoon Pepito. Additionally, we also
supported youth development through sports by donating ₱20,000
to 100 youth members of the Marikina Pickleball Team, enabling
them to participate in clinics that promote discipline,
teamwork, and active living.
Looking ahead, Robinsons Appliances will continue to
integrate social responsibility into our core business.
Expanding outreach programs and aligning our initiatives with
the evolving needs of society will remain at the heart of our
efforts—ensuring that every product and service we offer plays
a role in improving lives.
We believe that every pet deserves proper care. Through our
Feed a FURend Campaign, we continue to support rescued and
homeless animals by providing them with essential food and
protection.
The Feed a FURend Pet Food Donation Drive contributed over
₱270,000 worth of goods to six partner shelters, benefiting
more than 600 rescued cats and dogs with nearly 600 assorted
pet items. The Feed a FURend Howliday Kit raised ₱38,500 that
helped distribute 277 care kits in support of animal shelters.
Additionally, donation boxes across our 10 PLC branches
collected ₱460,000 worth of pet food and care supplies, while
our Re-FUR-posing initiative redirected ₱993,000 worth of
surplus pet products to five shelters, ensuring sustainability
while supporting animal welfare.
Beyond donations, we similarly advocate for holistic pet
ownership. In April, we celebrated International Pet Month
with Our Pet Wellness Walk, which was attended by close to 500
pet owners alongside their furry companions at Robinsons
Antipolo. This activity highlighted the importance of physical
activity for both human and animal health.
Play is vital to a child’s growth and happiness. By
partnering with schools, non-profits, and corporate entities,
we ensure our contributions create meaningful and lasting
impacts.
Through our Toy Library Project, in partnership with WS
Pacific Publication, we donated more than ₱86,000 worth of
toys to Claret Mission Center in Ormoc City to dedicate a
space for 10 economically challenged children, encouraging to
use play as a method for learning. For this year’s Kidpreneurs
Unleashed, we supported young entrepreneurs by donating
₱20,000 in collaboration with Immaculate Concepcion Academy
students and RLC Galleria. Our It’s Good to Give Back program,
in partnership with AMSPEC, delivered ₱574,000 worth of toys
and food to 500 kindergarten students of Mandaluyong Addition
Hills Elementary School, enriching their learning
experience.
Moreover, our Move It Day Support initiative, in partnership
with Grab Philippines, provided ₱120,000 worth of toys to the
families of 500 Move It drivers.
Meanwhile, our Christmas Campaigns shared ₱20,000 worth of
toys to 15 cancer patients supported by the Make-A-Wish
Foundation and extended a ₱100,000 cash donation to 200
low-income children in Baseco, Manila through World Vision
Philippines. The Christmas Tree Lighting event across
Robinsons malls added to the festivities, presenting almost
₱36,000 worth of toys to 120 children from Charity Kids.
At Daiso Japan, we bring more than just affordable and
delightful Japanese merchandise. Through our partnerships with
organizations that nurture creativity, we ensure that our
efforts contribute meaningfully to children’s well-being and
development.
This year, we collaborated with the Artists Welfare Project
Inc. (AWPI) to help children hone their artistic talents,
donating almost ₱35,000 worth of goods and art materials. This
initiative encouraged young artists to express their
creativity, which also reinforced our commitment to reach and
empower more communities.